Responsible Gaming at NetBet

At NetBet, we are committed to promoting responsible gaming to ensure that your experience remains safe, enjoyable, and under control. Gambling should be a form of entertainment, and it is important to play responsibly to avoid any potential harm. We provide various tools and support options to help you manage your gaming activity effectively.

Setting Limits on Your Account

To help you maintain control over your gambling, NetBet offers several options to set limits on your account. These limits are designed to prevent excessive gambling and help you stay within your comfort zone.

Deposit Limit

You can set a deposit limit to control the maximum amount of money you can deposit within a selected time frame. Once this limit is reached, no further deposits will be allowed until the period resets. This helps you manage your spending and avoid losses beyond your means.

Session Time Limit

NetBet allows you to impose a session time limit to restrict the amount of time you spend playing our games. When the time limit is reached, a pop-up will appear reminding you of the limit you set. You will then have the option to log out of your account or continue playing. To set this limit, please contact our support team.

If you decide to change your limits, you can do so by contacting us via email. Please note that increasing or removing limits will only take effect after seven days, while decreasing limits will apply immediately.

Reality Check

If you are a resident outside of the United Kingdom and playing casino games on our site, a Reality Check pop-up will appear every hour. This pop-up pauses your game and reminds you how long you have been playing, as well as your total wins and losses during that period. You can then choose to continue playing or log out.

Some games, such as auto-spin or live games, may not allow immediate suspension, so the Reality Check may appear slightly later or after you return to the lobby. You can opt out of the Reality Check at any time via the pop-up, and if you wish to reactivate it, please contact support or visit the 'My Account' tab.

Age Restrictions

NetBet is committed to preventing underage gambling. You must be of legal age in your jurisdiction to use our services. We have strict age verification procedures in place to ensure compliance with all applicable laws and regulations.

Self-Exclusion

If you feel that gambling is becoming a problem, you can choose to self-exclude from NetBet. This means you will be temporarily or permanently prevented from accessing your account and our services. Self-exclusion is a powerful tool to help you take a break and regain control.

Please contact our support team if you wish to activate self-exclusion or require assistance with this process.

Safety Tools and Support Options

We provide a range of safety tools designed to help you gamble responsibly, including the limits and Reality Check described above. Additionally, our customer support team is available to assist you with any concerns or questions regarding responsible gaming.

If you believe you may have a gambling problem, we encourage you to seek professional help. There are many organisations and support groups dedicated to helping individuals with gambling addiction. We recommend visiting recognised responsible gaming websites for further assistance.

Final Reminder

Gambling can be addictive. Please always gamble responsibly and use the tools provided by NetBet to keep your gaming experience safe and enjoyable.